The volume of collected insurance premiums of IC "ALSKOM" amounted to 11.2 billion soums
In the reporting period, the volume of collected insurance premiums of IC ALSKOM amounted to 11.2 billion soums, which is 24.5% more than the corresponding period of the previous year. The amount of insurance liabilities reached 4.3 trillion. sums.
Today, the company has a wide regional network, which consists of 15 branches located in the Republic of Karakalpakstan and in all regional centers, more than 70 branches and a number of points of sale in districts and remote rural areas. In the first half of this year, 8 branches in the regions of the country, including those in rural areas, were additionally opened.
Expansion of service geography through the development of a regional network allows the company not only to attract new potential customers - legal entities, but also to actively develop activities for working with individuals, introducing insurance in the most remote settlements.
There is also a gradual increase in the share of regional branches in the total volume of collected insurance premiums for the company. In the analyzed period, the share of regional branches in the total volume of insurance premiums for the company amounted to 82.5%.
The company pays special attention to the improvement of the insurance claims settlement mechanism. As a part of the Insurance Claims Settlement Department, ALSKOM IC has created three separate insurance claim settlement groups for certain major insurance lines. In addition, the list of partners in appraisal, adjusting and assistance services, as well as in repairing damaged insurance objects has been expanded. This allows the company to quickly and efficiently settle insurance claims filed by policyholders.
In the first half of 2014, the number of settled insurance claims by “ALSKOM” IC more than doubled the figure of the corresponding period of 2013, the amount of insurance payments made was 980 million soums.
The main share of insurance payments is transport insurance, mainly due to insurance payments made on compulsory civil liability insurance of vehicle owners.
In addition to active participation in the compulsory insurance segment, the company is working on expanding and developing activities in the field of voluntary auto insurance by developing and introducing new insurance products and programs.
Taking into account the needs and wishes of customers, IC "ALSKOM" has introduced a new insurance product "KASKO-Komplekt", which includes both comprehensive and partial insurance of a vehicle through the Casco system.
Given the increase in consumer demand in the segment of transport insurance, the company pays special attention to improving customer service. In particular, in June of this year, the company launched an online store selling insurance policies. IC “ALSKOM” managed to be the first among the insurance companies of the country to introduce this system of modern innovative service. Now, insurers can easily pay for the insurance policy through the electronic payment system Click.uz, filling out the application form on the company's website, and receive an insurance policy through a courier as soon as possible.
Based on the capabilities of the Click.uz system, the service is valid for the time being in the territory of the city of Tashkent, and only for compulsory insurance of vehicle owners' liability. In the future, SK ALSKOM intends to expand the range of insurance products sold through the online store.