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What should the Insured do in case of damage:

Not later than 30 (thirty) calendar days from the moment of occurrence of the insured event, you need to notify the insurance company “ALSKOM” in writing. The obligation of the Policyholder to report the fact of an insured event may be fulfilled by the Insured or the Beneficiary.

Please specify the contact phone number correctly so that the specialists of IC "ALSKOM", if necessary, can contact you to clarify the details of the insurance event.

The response from the insurance company to the completed form or the received letter will be made only if necessary to clarify the details. Work on the settlement of the loss will begin after receipt of the original application for payment and a package of documents.

For advice, call the insurance company "ALSKOM" by phone: (+99871) 147-11-00, (+99890) 326-09-00, (+99899) 855-04-54 and they will help you to coordinate the actions correctly.

What to do next:

After reporting of the insurance event, you must submit to the insurance company “ALSKOM” a written application in the prescribed form for the payment of insurance coverage indicating:

• surname, name and patronymic of the insured (insured person);
• policy numbers (insurance contract);
• dates of the insured event;
• circumstances of the insured event.
  

The application must contain the signature of the applicant and the date.

What documents are needed to receive the payment:

• Copies of the insurance policy and insurance contract with attachments;
• Medical documents issued no later than 3 (three) calendar days from the moment of the accident, as well as confirming the date of the insured event (a copy of the sick-list, a certificate of the duration of treatment, a copy of the VTEK conclusion, a copy of the death certificate);
• Other documents necessary to establish the causes and nature of the insured event;
• Documents confirming the identity of the victim;
• Documents confirming the identity of the recipient of the insured amount and, if necessary, documents confirming the entry into the rights of inheritance;
• Bank details (for transfer payments to your current account).
  

List of required details:

• The name of the bank indicating the legal form, the name of the bank branch, the city in which the bank is located;
• TIN of the beneficiary's bank;
• BC of the beneficiary's bank;
• The beneficiary's bank account;
• Personal account of the recipient;
• Bank card number (if any);
• Full name of the beneficiary's recipient (exactly as entered in the bank, since sometimes the full name of the first and last name in the passport and bank is different - for example, they can be written in Latin, with or without a middle name, etc. .
  

If the recipient is a legal entity (legal entities), then the recipient's TIN is required; in this case, when filling in the details in the database, it is necessary to indicate jur. face.

Additional information can be found in the policy / contract and accident insurance rules.